FAQs

1. What is SUNdicate? SUNdicate is an online marketplace dedicated to offering a diverse range of sunglasses that cater to various styles and preferences. Our collection includes Classic Punk, Rimless, Y2K, Outdoor Sport, Luxury, Retro, and more.

2. Are the products on SUNdicate authentic and high-quality? Yes, all products on SUNdicate are carefully curated for their authenticity and quality. We partner with reputable suppliers to ensure that our customers receive sunglasses that meet the highest standards.

3. Can I return or exchange a product if I am not satisfied with my purchase? Absolutely! SUNdicate offers a hassle-free return and exchange policy. If you are not satisfied with your sunglasses, you can return them within the specified period for a full refund or exchange. Please refer to our "Return Policy" for more details.

4. How do I track my order? Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package. Alternatively, you can log in to your SUNdicate account to track your order.

5. What payment methods are accepted on SUNdicate? We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment gateways. Rest assured, your payment information is handled securely.

6. Are there any shipping charges, and how long does it take for my order to arrive? Shipping charges may apply, and the delivery time depends on your location. We offer various shipping options at checkout, each with its corresponding delivery time and cost. You can review shipping details during the checkout process.

7. Do the sunglasses provide UV protection? Yes, our sunglasses are designed to provide UV protection. The level of protection may vary among different models, so we recommend checking the product descriptions for specific details on UV protection.

8. Are there any discounts or promotions available on SUNdicate? SUNdicate frequently offers discounts and promotions on selected products. Keep an eye on our website, newsletter, and social media channels for updates on ongoing sales and exclusive deals.

9. Can I contact customer support if I have further questions or issues? Absolutely! Our customer support team is ready to assist you with any inquiries or concerns. Feel free to reach out via email at service@sundicate.com or through our "Contact Us" page on the website.

10. Are the sunglasses one-size-fits-all? While many of our sunglasses are designed to be versatile, some models may have specific size information in the product description. We recommend checking the size details to ensure a comfortable fit.